Warranty Info

We hope you will be happy with your purchase. If you have any questions about the device, or you’ re not completely satisfied, please contact us directly.

Limited Warranty

The device comes with a one-year limited warranty detailed below. What is covered by the limited warranty? This one-year warranty covers defective parts and/or materials if you purchased from an authorized partner or from the manufacturer (Lotuxs). The warranty is valid for the original purchaser, and cannot be transferred.

How long does this limited warranty last?

The limited warranty begins on the date of purchase and expires one year later. The device can be repaired or replaced by Lotuxs during the warranty period.

What should I do if my device is defective?

If you discover a covered defect in your device before the one-year warranty period expires, contact our Customer Service Department for assistance. If it is indeed defective, we will repair or replace your device. Customer Service staff will contact you and keep you updated on the progress of repairs and return shipments

If we find that your device is not defective, we will notify you and return the device to you.

All limited warranty services must be approved and performed by one of our authorized service providers. Contact Lotuxs Customer Service to provide you this information.

What is not covered by this limited warranty?

Lotuxs does not provide any warranty, either expressly or implied; with respect to the results you may achieve using the device. Results vary from person to person, based on a variety of factors.

This limited warranty does not cover damage, defects or failure caused by abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire or water; abrasives; negligence; failure to follow manufacturer’ s instructions; loss of the device; normal wear and tear; alteration; overuse; professional use; or commercial use. All repairs or replacements under this limited warranty must be authorized as outlined by Lotuxs. And this limited warranty will be voided if you or any other third party attempts to repair the device without written authorization from Lotuxs.

Warranty limitations and disclaimers

This warranty gives you specific legal rights. You may also have other rights, which can vary from state to state (or jurisdiction to jurisdiction). Lotuxs’ s responsibility is for notable malfunctions and defects in the laser device.

Lotuxs is not liable for incidental, consequential, indirect damages, negligence or loss of one’ s laser device. Lotuxs is not responsible to provide substitute equipment, respond to third party claims or repair damage caused to property. By using this device, you, the buyer, acknowledges that you have read these terms and conditions and fully understand their implications.